Terms of service

Terms of Service – Castillo & Co. Jewelry

Welcome to Castillo & Co. Jewelry. By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.

1. Use of Our Website

By using our site, you confirm that you are at least 18 years of age or have parental permission. You agree not to misuse our platform or violate any applicable laws during your use of our services.

2. Products & Descriptions

We strive to ensure that all product details, descriptions, and images are accurate. However, slight variations may occur due to lighting or screen settings. All jewelry pieces are handcrafted with care; uniqueness is part of their charm.

3. Pricing & Payments

All prices are listed in USD. We reserve the right to update pricing at any time without notice. Payment is required at the time of purchase and is securely processed via the available methods at checkout.

4. Order Processing & Shipping

Orders are processed within 2–5 business days. Shipping times vary based on your location. Once your order is shipped, a tracking number will be provided via email.

5. Returns & Exchanges

Due to the handcrafted and custom nature of our jewelry, we do not offer returns. Exchanges may be granted under specific conditions. Please refer to our [Refund Policy] for more details.

6. Intellectual Property

All content on this website—including logos, images, and product designs—is the property of Castillo & Co. Jewelry. Reproduction or distribution without written permission is strictly prohibited.

7. Modifications to Terms

We reserve the right to update these terms at any time. It is your responsibility to review them periodically. Continued use of our site following changes indicates your acceptance.

8. Contact

If you have any questions or concerns regarding these terms, please contact us at:
📧 castillojewelry@myyahoo.com
📍 Based in Miami, FL

Let customers speak for us

from 3 reviews

I was blown away by how fast my order arrived.
I placed my order on a Monday and had the necklace in hand by Thursday — beautifully packaged and ready to wear. In today’s world, that kind of speed is rare, especially for high-end pieces. I appreciate the professionalism and efficiency. Highly recommended!

Jessica M.

09/25/2025

Castillo & Co. Jewelry

This chain exceeded my expectations!
You can feel the quality the moment you hold it. The weight, the polish, the way it shines — it’s obvious that this is a luxury piece. I’ve worn it daily and it still looks brand new. I’ve bought jewelry online before, but nothing comes close to this level of craftsmanship. 100% worth every dollar.

Daniel R.

10K Solid Gold Custom Cuban Link

Shopping on Castillo & Co. was surprisingly smooth and easy!
The website is super intuitive — I found exactly what I wanted in just a few clicks, and the checkout process was fast and secure. What I loved the most was the attention to detail in the product descriptions and how I received updates every step of the way. I felt taken care of from start to finish. Can’t wait to shop again!

Samantha L.